Smart HotelHelp
Mon–Fri 9–5 BST01434 604800

Warming a room for an early arrival

Get a room comfortable ahead of an early or walk-in check-in.

  1. Open Rooms and select the room.
  2. Choose Heat now (or set it occupied) to bring it up to comfort straight away.

The room warms immediately rather than waiting for the booked check-in time. Once the booking runs its normal course, everything returns to automatic.

For a walk-in with no booking yet, this is also how you get the room warm — then add the booking in your PMS as usual.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800