Smart HotelHelp
Mon–Fri 9–5 BST01434 604800

Pairing a new device

Add a new valve, sensor or switch to the system.

  1. Open Links and start pairing on the bridge (or enter the device's pairing code for a Matter device — dashes are handled for you).
  2. Put the device into pairing mode following its instructions.
  3. Wait for it to join — it appears as a new device, ready to place in a room.
  4. Assign it to its room. See Assigning a device to a room.
Pair a device close to where it will live, or at least within range of the bridge, so it joins reliably.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800