Smart HotelHelp
Mon–Fri 9–5 BST01434 604800

The on-site bridge

The gateway that connects your Zigbee/Matter devices to the system.

Your devices talk to a local bridge (a Zigbee/Matter gateway) installed at the property. It's the hub every valve and sensor connects through, and it's supplied and configured by Centurion.

  • It keeps working without the internet, so heating carries on during an outage.
  • Its connection details are managed by Centurion — the console shows its status and lets staff pair new devices.
If the bridge shows offline, devices stop reporting. See The bridge is offline.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800