Smart HotelHelp
Mon–Fri 9–5 BST01434 604800

Staff and manager access

Who can do what — day-to-day controls vs setup and admin.

The console suits two kinds of user:

  • Front desk / housekeeping — see rooms, adjust a room's heating, warm a room for an early arrival, and read the dashboard.
  • Managers / admins — everything above plus setting up rooms, connecting the PMS and calendars, managing devices, editing schedules and viewing reports.

Your manager (or Centurion, during install) adds each staff member a login from the Users page. If you need access changed, ask your manager or contact support.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800