Overriding a room’s occupancy

Force a room to heat (or hold back) when a booking hasn't caught up yet.

Sometimes reality is ahead of the system — a walk-in, an early arrival, or a room taken out of service. You can override a room from the console:

• Heat now — treat the room as occupied and bring it to comfort (great for a walk-in or early check-in).
• Hold back — keep a room at setback (e.g. out of service for maintenance).

The override is temporary — the room returns to following its bookings automatically.